New Customers FAQ - Knowledgebase Articles

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Here are some of the most important things that you MUST know before any order: -Cnbuynet.com sends goods to you from China. so you （or the consignee） are IMPORTING goods. In many countries this means you will be liable for import duties and other ta

How to order from Cnbuynet.com?

The following are step-by-step ORDER INSTRUCTIONS:
1. Register for free or Login (keep your Cookies enabled in your browser)

During the CnBuyNet.com registration process, the form asks me for my company name. I don't have a company. What do I put? Can private individuals order from CnBuyNet.com? Yes, anyone can sign up for free to order from CnBuyNet.com. In the registratio

Your feedback and suggestion are always welcome

If you have any difficulties whatsoever with the products, or you are dissatisfied for whatever reason, you can contact us and we will discuss the issue in an open, honest way. We don't believe companies should ignore their customers or try to hide from

Large/bulk order quotations.

We can get you better prices for large volume orders. If you are interested in a quote for a large quantity of items, please contact us with the following details: 1.The item code and description 2.The exact desired order quantity 3.A general predictio

Please Only Use English In Customer Support Queries

At present, we can only offer customer support in English. Please email us in English. If you are phoning us, please speak in English.

Do you have a branch site in local language? I have trouble in reading your page in English.

We are sorry that we do not have a branch site in local language, but we are planning to do this. If you have trouble in reading our page, Google provides a translation gadget that we installed on the left column of our site, this Google gadget can transl

How can i trust CnBuyNet.com?

How can you guarantee that I will receive my product? How long would it takes, and is there shipping insurance? We understand that you are worrying about your money. So we recommend you to pay via Paypal, which is the safest payment worldwide. In case

Please send me FOB prices for minimum order quantity

The price breaks indicated in the online shop normally go up to 50 pieces. Of course, we can get you better prices for large volume orders. If you are interested in a quote for a large quantity of items, please contact us with the following details: -

Do you have oversea dealers? Do you have Canadian dealer?

Do you have oversea dealer? Do you have dealer in Canada? We are sorry that we have no oversea dealer. We understand that you worry about our products quality, all our products are covered by 1 year warranty,more information about our warranty policy,

Why is my Telephone Number required for Delivery?

Thank you for becoming a member of CnBuyNet.com. We'd like to ask you to add your telephone number to your personal contact information. Our Express companies such as UPS, FEDEX,DHL,EMS and TNT can not deliver your item to you in time if they have no your

Your objects are in dollars but I want them in euros zazza alberto.

Our system supports several Currencies such as USD, EURO, British Pound, Canadian Dollar, Aus

Account information

1.Do I need to be a registered member to buy from your website?

Answer:You do not need to

General quetions

1. Show me the wholesale prices /Discount!

We can get you better prices for large volume orders.
If you are interested in a quote

How to Place an order

1. I am a new customer, how to finish my order at cnbuynet ?

When you open the site, you would see the pictures, the introduction and the prices of products directly. If you wan